ABOUT US
Who We Are
Hebaic Appliances is a fully registered business under the laws of Kenya. We are located at London Beauty Centre, Taveta Road, Nairobi, Kenya. We specialize in high-quality home appliances, electronics, and kitchen appliances, serving customers across the country through both online shopping and in-store pickup.
At Hebaic Appliances, we combine trusted brands, secure payments, and timely delivery to give you a shopping experience you can count on.
Our Vision
Our vision is to become one of Kenya’s most trusted household names in the home appliances and electronics market. We aim to deliver convenience, quality, and value — whether you shop online or visit us in person.
We are committed to transforming how Kenyans shop for electronics and appliances by offering authentic products, affordable pricing, and friendly customer support.
Our Mission
At Hebaic Appliances, our mission is to:
- Deliver excellent customer service both online and offline
- Ensure fast, secure, and dependable shopping through multiple payment and delivery options
- Offer only genuine, high-performance products that meet the needs of every Kenyan home
We exist to bring you appliances and electronics that you can trust — every time.
HEBAIC APPLIANCES
Business Name: Hebaic Appliances
Physical Address: London Beauty Centre, Taveta Road, Nairobi, Kenya
Email: Support@hebaicappliances.shop
WhatsApp/Call: 0748106478
Business Hours: Monday to Saturday, 8:00 AM – 8:00 PM (Closed Sundays)
Payment Methods
To make your shopping experience easy and secure, we offer the following payment options:
- M-Pesa: Fast and convenient for mobile payments across Kenya
- Cash on Delivery: Available on select orders (location-dependent)
- Bank Transfers: Ideal for large or bulk purchases
Your payment data is handled with strict privacy and security, ensuring your safety with every transaction.
Return & Refund Policy
We care about your satisfaction. That’s why we have a clear and fair return policy:
- Returns: Accepted within 7 days of delivery for items in original, unused condition
- Refunds: Processed within 1–3 business days after inspection of the returned item
- Exceptions: Some items such as personal care products, perishables, or used items may not qualify for return
Read more on our Return & Refund Policy page.
Privacy & Terms
We respect your privacy and are committed to protecting your personal data.
Learn how we collect, use, and store your information in our Privacy Policy.
We also recommend reviewing our Terms & Conditions to understand your rights and responsibilities as a customer.