Effective Date: July 4 2025
Welcome to Hebaic Appliances. These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms.
1. About Us
Hebaic Appliances is a registered business in Kenya, located at:
- London Beauty Centre, Taveta Road, Nairobi, Kenya
We specialize in selling home appliances, electronics, and kitchen equipment, both online and in-store.
2. Use of the Website
By using our website:
- You confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.
- You agree not to misuse our website or violate any laws.
- You agree not to use our website for fraudulent or unlawful purposes.
3. Orders & Payments
- All prices are listed in Kenyan Shillings (KES) and are subject to change without notice.
- Once you place an order, you will receive confirmation via WhatsApp, email, or call.
- Payment must be made in full before order processing.
- We accept various payment methods including M-Pesa, bank transfers, and cash on delivery in select areas.
4. Delivery
- Delivery timelines and costs are outlined in our Shipping Policy.
- We are not responsible for delays caused by third-party couriers or force majeure events.
5. Returns & Refunds
Our return and refund process is governed by our Return Policy.
6. Product Descriptions
We strive to ensure all product details are accurate, but:
- Colors, sizes, and features may appear slightly different depending on your screen or manufacturer updates.
- We reserve the right to correct errors or update product info without prior notice.
7. Intellectual Property
All content on this website—including images, logos, text, and design—is the property of Hebaic Appliances and may not be copied or reused without permission.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability for any claim shall not exceed the amount paid for the product or service in question.
9. Modifications to Terms
We may update these terms at any time. Continued use of the website implies acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of Kenya. Any disputes will be handled in Kenyan courts.
11. Contact Us
For questions or concerns about these Terms of Service:
- 📧 Email: Support@hebaicappliances.shop
- 📞 Call/WhatsApp: 0748 106 478
- 📍 Physical Address: London Beauty Centre, Taveta Road, Nairobi, Kenya
- 🕒 Business Hours: Monday to Saturday, 8:00 AM – 8:00 PM
Closed on Sunday.